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Privacy Policy

At Homeport, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services.

1. Information We Collect

We collect both personal and non-personal information when you use our website or services. The types of information we may collect include:

  • Personal Information: This may include your name, address, phone number, email address, payment details, and other personal identifiers.

  • Property Information: When you list your property on our website, we collect details related to the property, such as address, description, photos, and any other data necessary for listing the property.

  • Usage Data: We automatically collect non-personally identifiable information about your usage of our website, such as IP addresses, browser type, access times, and other technical details related to your interaction with our website.

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • To provide and maintain our services (e.g., listing and marketing properties, managing accounts).

  • To improve, personalize, and enhance your user experience on our platform.

  • To communicate with you, including responding to inquiries, providing customer support, and sending important updates regarding your listings or account.

  • To process payments for our services and ensure the security of financial transactions.

  • To comply with legal obligations, including those related to real estate laws and regulations in the relevant jurisdictions.

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Third-Party Service Providers: We may engage third-party companies and individuals to perform services on our behalf, such as payment processing, email delivery, or data analysis. These third parties will only have access to your personal information as necessary to perform their functions and are obligated not to disclose or use it for any other purpose.

  • Legal Compliance: We may disclose your information if required to do so by law, regulation, or legal process, or if we believe that such disclosure is necessary to protect the rights, property, or safety of Homeport, our users, or the public.

  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change via email or a prominent notice on our website.

4. Security of Your Information

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmitting or storing data is completely secure, and while we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the right to:

  • Access: You may request a copy of the personal information we hold about you.

  • Correction: You may request that we update or correct any inaccurate or incomplete information.

  • Deletion: You may request that we delete your personal information, subject to applicable legal retention requirements.

  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and improve user experience. Cookies are small files stored on your device that help us analyze website traffic and enhance functionality.

You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to external websites that are not operated or controlled by Homeport. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of any third-party websites before providing your personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes to this policy will be posted on our website with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

admin@homeport.com.au